[terabyte]

File Name: (T30) Tickets System
File Submitter: terabyte
File Submitted: 01 Sep 2009
File Updated: 16 Jul 2011
File Category: IP.Board
IP.Board 3.0 Compatible:
IP.Board 3.1 Compatible:
IP.Board 3.2 Compatible:

This mod adds to your forum a fully featured Tickets System.

Features:

• The features list can be seen in this additional file.

Click here to download this file

[emoney]

GJ TB!

I would help test, but I don't have an "active" 3.0 board yet. I may install it on my test and play with it though.

[terabyte]

Thanks, I would say this release is pretty stable to be used on a live board but I'll wait for Rc 1 before saying this

Beta 1 have a lot of new features but Beta 2 will have a lot more things and some hooks

[sergio_tontchat]

hello

I wanted to know if it is possible to adapt as a mod for the STAF can create or edit a ticket a ticket for a member.

Example STAFF me I would create a ticket and assign a member possible?

[Adriano]

Terabyte, I'm using Tracker to report bugs: http://www.invisionbyte.net/index.php?auto...p;showproject=1

Or should I use this topic ?

[beebo]

This is the error I get on my local machine when I add a new ticket or want to view an added ticket

Fatal error: Call to undefined method skin_global_11::tbsrtvhook() in E:\xampp\htdocs\forum2\admin\sources\classes\output\publicOutput.php(2884) : eval()'d code on line 19

I reinstalled it.... I recached my skins but nothing worked

[terabyte]

sergio_tontchat, on 05 September 2009 - 10:52 PM, said:

hello

I wanted to know if it is possible to adapt as a mod for the STAF can create or edit a ticket a ticket for a member.

Example STAFF me I would create a ticket and assign a member possible?

I have already planned to add this function in Beta 2

Adriano, on 05 September 2009 - 11:31 PM, said:

Terabyte, I'm using Tracker to report bugs: http://www.invisionbyte.net/index.php?auto...p;showproject=1

Or should I use this topic ?

Use the tracker, I installed it exactly for that purpose

beebo, on 07 September 2009 - 06:57 AM, said:

This is the error I get on my local machine when I add a new ticket or want to view an added ticket

Fatal error: Call to undefined method skin_global_11::tbsrtvhook() in E:\xampp\htdocs\forum2\admin\sources\classes\output\publicOutput.php(2884) : eval()'d code on line 19

I reinstalled it.... I recached my skins but nothing worked

This error is caused by the hook "(T30) Show Reputation in Topic View", you need to re-import the xml file to install the missing template.

[RebelT]

Wow. What a great addition to the best (imo) board. Thank you

Two minor things I would like to do.

Change Tickets System to Member Support on the main tab and change Staff to Committee.

Just the words seen need to change. I tried looking for a language file for this. Could someone point me in the right direction please.

Regards

T

[terabyte]

I'm not going to change those 2 language strings by default in the package but you can change them in your ACP

1) For the main tab change the public title of the application in "ACP > System TAB > Manage Applications & Modules".
2) For the word staff you need to replace every "staff" word in all the language files of the ticket system in "ACP > Look & Feel TAB > Manage Language > [Click on the language name you want to edit] > (T30) Tickets System TAB", from there check in all the files for the word staff and replace it.

[sergio_tontchat]

terabyte, on 07 September 2009 - 02:50 PM, said:

sergio_tontchat, on 05 September 2009 - 10:52 PM, said:

hello

I wanted to know if it is possible to adapt as a mod for the STAF can create or edit a ticket a ticket for a member.

Example STAFF me I would create a ticket and assign a member possible?

I have already planned to add this function in Beta 2

Cool thanks

[RebelT]

terabyte, on 09 September 2009 - 12:27 AM, said:

I'm not going to change those 2 language strings by default in the package but you can change them in your ACP

1) For the main tab change the public title of the application in "ACP > System TAB > Manage Applications & Modules".
2) For the word staff you need to replace every "staff" word in all the language files of the ticket system in "ACP > Look & Feel TAB > Manage Language > [Click on the language name you want to edit] > (T30) Tickets System TAB", from there check in all the files for the word staff and replace it.

Thank you

[TheRattiK]

I still get an bb phrase error , language recached , latest update of ticket sistem , board 3.0.2

[terabyte]

Just replied to the bug report, check there. The language files were not rebuild properly for the release :\

[spfcneto]

<b> =X

[terabyte]

spfcneto, on 23 September 2009 - 06:41 AM, said:

<b> =X

http://www.invisionbyte.net/index.php?s=&a...indpost&p=1

[riwer]

can I ask for some time estimate when we will have version 1.0 out?

don't get me wrong Im not tapping my foot or anything : ))

[terabyte]

I haven't even started coding Beta 2 yet besides some bug fixes

I want to add a couple of features in Beta 2, later I'll release a RC 1 for a final check and then the final version

[RebelT]

Would the beta 1 version be OK on a live board?

Our season starts next week and I just know the questions are going to start.

[terabyte]

The release is pretty stable since I tested it a lot and there are only 4 bugs open in the tracker: http://www.invisionbyte.net/index.php?auto...p;showproject=1

Beta 2 however is going to have some new features so you might have bugs when you upgrade (or just do not upgrade and wait for RC 1 or final ), note also that Beta 1 does not have the count notification in the member bar like the old IPB 2.3 version since I'm going to re-add it in beta 2. Email notification works fine however.

[RebelT]

Many thanks. Best I wait then.